Privacy Policy

AAGTEK (PRIVATE) LIMITED ("AAGTEK", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit https://aagtek.com (the "Site"), submit enquiries, use our free tools, or otherwise interact with us.

We process personal data in accordance with applicable laws in Pakistan, including principles aligned with the draft Personal Data Protection Bill and the Electronic Transactions Ordinance, 2002. By using the Site, you acknowledge this Policy.

Registered office: AAGTEK Office, 2nd Floor, B13-D Commercial, Valencia Town, Lahore, Pakistan. Data protection contact: info@aagtek.com.

This Policy applies to personal data collected through the Site, contact forms, email, phone, WhatsApp, and analytics on the Site.

It does not apply to third-party websites we link to, portfolio demonstration applications hosted as static demos, or Client data processed under a separate services contract and data processing terms in an MSA.

Depending on how you interact with us, we may collect:

• Identity and contact data: name, email address, phone number, company name.
• Enquiry data: service interest, project summary, and messages you submit.
• Technical data: IP address, browser type, device information, pages visited, referring URL, and approximate location derived from IP.
• Analytics data: aggregated usage statistics via Google Analytics.
• Communications: records of email, phone, or WhatsApp correspondence when you contact us.

Directly from you when you complete the lead/contact form, email us, call, or message us on WhatsApp.

Automatically through cookies and similar technologies when you browse the Site (see Section 9).

Our free tools generally process data locally in your browser and do not upload your inputs to our servers unless a specific tool states otherwise.

We use personal data to:

Lawful bases include your consent (e.g. form submission), performance of a contract, legitimate interests in operating our business and securing the Site, and compliance with law.

• Respond to enquiries and provide information about our services.
• Prepare proposals and, if you become a Client, perform contracts.
• Operate, secure, and improve the Site.
• Analyse aggregate traffic and usage patterns.
• Comply with legal obligations and protect our legal rights.
• Send service-related communications you request or that are necessary for an existing relationship.

We do not sell your personal data. We may share data with:

• Service providers who host our website, API, email, or CRM systems, under confidentiality and data protection obligations.
• Google LLC for analytics (Google Analytics).
• Professional advisers (lawyers, accountants) when necessary.
• Authorities when required by law or to protect rights and safety.
• Successors in the event of a merger, acquisition, or asset sale, subject to this Policy.

Our service providers and analytics partners may process data outside Pakistan (e.g. United States, European Union). Where required, we implement appropriate safeguards such as contractual protections and vendor due diligence.

We retain enquiry and contact records for as long as needed to respond, pursue business discussions, maintain client relationships, and comply with legal and tax obligations—typically up to seven (7) years for business records unless a shorter period applies by law.

Analytics data is retained according to Google Analytics settings. You may request deletion subject to Section 10.

We use Google Analytics (G-RWH9SCL8P4) to collect aggregated statistics about Site usage. Google may set analytics cookies or use similar technologies on your device for this purpose.

Analytics cookies are not required for the Site to work. They are separate from any strictly necessary cookies a host or security layer may use to deliver the Site safely.

You can limit or block analytics by adjusting your browser cookie settings (for example, blocking third-party cookies), using private browsing, or clearing stored cookies. For Google Analytics, see Google’s guidance at https://support.google.com/analytics/answer/6004245 and how Google uses data from partner sites at https://policies.google.com/technologies/partner-sites.

We implement reasonable technical and organisational measures to protect personal data, including encryption in transit (HTTPS), access controls, and secure hosting. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Subject to applicable law, you may have the right to:

To exercise rights, contact info@aagtek.com. We may need to verify your identity before responding.

• Access personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion where no longer necessary or where consent is withdrawn, subject to legal retention requirements.
• Object to or restrict certain processing.
• Withdraw consent where processing is consent-based.
• Lodge a complaint with a relevant supervisory authority in Pakistan when established under data protection law.

The Site is not directed at children under eighteen (18). We do not knowingly collect personal data from children. If you believe we have collected a child's data, contact us to request deletion.

If you contact us via WhatsApp or similar messaging apps, your messages and phone number are processed according to this Policy and the platform's own terms. We use WhatsApp for business communication at your initiative.

We may update this Policy from time to time. The effective date at the top indicates the latest version. Material changes will be posted on the Site.

For privacy questions or requests, contact AAGTEK (PRIVATE) LIMITED at info@aagtek.com, +92 331 8895166, or AAGTEK Office, 2nd Floor, B13-D Commercial, Valencia Town, Lahore, Pakistan.

Governing law: Islamic Republic of Pakistan. Courts of Lahore, Pakistan may have jurisdiction over disputes relating to this Policy, without prejudice to mandatory rights.